It’s our mission to ensure that your RidersSleeves.com shopping experience is simple and enjoyable.
30-Day Return Policy
If you are not completely satisfied with your item, you may return it within 30 days of purchase receipt.
* The item must be in its original condition and unused. E-mail us at [email protected] to obtain a Return Authorization Number (RA#) and shipping instructions. Include a copy of the original invoice with your return and write your RA# visibly on the outside of the shipping package and on the packing slip. Please tell us why you are returning our product, so that we can continue to improve our service.
Return shipping costs are non-refundable, unless the item is being returned as a result of our error (damaged, defective, wrong item sent, etc.). For your protection, we encourage you to send your return prepaid via UPS or FedEx. We do not accept COD. Save your shipping receipt and tracking number for proof of return delivery. We are not responsible for return packages that are lost or damaged by the return shipping company.
When requesting a refund, your original credit card will be credited once your return is processed. When exchanging an item, you will see a credit to your original pay method for the returned item and a charge for the new item, plus shipping and handling.